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Terms and Conditions

Registration

  1. Profile Approval: We exclusively accept public profiles. Private profiles will not be approved.
  2. Following @i.amdubai on Instagram:
    • To maintain eligibility for our events and stay updated with announcements, you must follow our official Instagram profile (@i.amdubai).
    • Like the first post and share in stories with the following information: “Join IAMDUBAI (LINK ON INSTA AND APP) an exclusive community to create the future of Dubai.”
  3. Application Process:
    • Please be aware that due to the high volume of applications we receive daily, the approval process may take some time. Your patience is appreciated.
  4. Waiting List:
    • Applicants not approved in the initial round will be placed on a waiting list for future event considerations.

 

Reservations

  1. Profile Selection:
    • Approval of your account does not guarantee attendance at all applied or reserved events. The management reserves the right to select profiles for each event.
  2. +1 Guests Are Not Permitted:
    • Currently, we are not accepting +1 guests. We may consider allowing this in the future, so stay tuned for updates!
  3. Responsibility:
    • You are responsible for strictly adhering to the app’s terms and conditions, including completing the registration process for each event. Failure to comply may result in suspension from future events.

 

Invitations and Events

  1. Invitations:

    • Invitations are now exclusively sent through the app. For restaurant and hotel events, invitations will be sent on the day of the event.

  2. Details via Instagram/WhatsApp:
    • For any required details or updates regarding an event, we will contact you via Instagram or WhatsApp.
  3. Full Event:
    • If an event is marked as full, it means all invitations have been sent. In such cases, we recommend applying for another event or a different date.
  4. Inquiries:
    • We will not respond to questions regarding the timing of invitations or requests to send invitations to friends.

Stories and Social Media

  1. Story Requirements:
    • To attend our events, you must post a minimum of 3 stories during the event, not after.
    • The first story must be posted within the first hour of your arrival.
    • Stories must cover Ambiance/View, Food, and Entertainment. Mentioned content should be easily visible with a suitable font size and not placed in the top-left corner or hidden.
    • Ensure that you mention the venue’s Instagram account directly (not just using a hashtag or location tag) and discreetly include our Instagram handle, @i.amdubai, in your post.
  2. Story Duration:
    • Stories must remain on your profile for 24 hours until they automatically disappear. Your profile cannot be set to private until after the stories have automatically expired; failing to comply will result in suspension.
  3. Quality and Organization:
    • Stories should be well-presented and organized. Selfie stories are not required.
  4. Guests’ Compliance:
    • All terms apply to your guests as well, and you must ensure they also post stories as per our terms with correct mentions.

Cancellations and Changes

  1. Reservation Cancellation:
    • If you wish to cancel a restaurant reservation, it must be done at least 4 hours in advance after receiving the invitation, or you will face suspension.
  2. General Cancellations:
    • Cancellations for other events must be made at least 12 hours in advance, not on the same day of the event in the morning.
  3. Cancellation Method:
    • Cancellations can only be made through the app; there is no option to cancel via Instagram Chat, WhatsApp, or the website.

During Event

  1. Punctuality:
    • You are allowed a maximum of 15 minutes of lateness; beyond that, the restaurant may refuse entry.
  2. Invitation Requirement:
    • To gain entry, you must present the original invitation on App; screenshots are not accepted.
  3. Minimum Stay:
    • Each event requires a minimum stay of 2 hours.
  4. Confidentiality:
    • It is forbidden to inform any restaurant guest that you are attending a complimentary event.

Suspension

  1. Non-Compliance:
    • Failure to follow the terms mentioned above may result in suspension.
  2. Late Cancellation:
    • Late cancellations will result in a one-week suspension, and you will be informed.
  3. No Show:
    • Failure to attend an event without prior cancellation will result in a suspension lasting 2 to 3 weeks.
  4. Failure to Post Stories:
    • If you or your guests do not post stories as required, you will face a one-month suspension.
  5. Early Removal of Stories:
    • Removing stories or setting your profile to private before 24 hours from the last story will result in a one-week suspension, and you will be informed.
  6. Early Departure:
    • Leaving an event before the minimum 2-hour stay may result in a two to three-week suspension.
  7. Excessive Lateness:
    • Being more than 15-20 minutes late for an event may result in a one-week suspension, and you will be informed.
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